Shipping policy
Last updated: November 10, 2026
Shipping destinations and order processing
We ship from Signal Hill, California, to eligible U.S. delivery addresses. Enter your address at checkout to see the available shipping options and rates.
We process orders within 1–3 business days before handing them to the carrier. Transit time begins after shipment. Business days are Monday through Friday, excluding applicable public holidays.
Shipping rates and estimated delivery times
| Shipping method | Shipping charge (USD) | Transit after shipment | Estimated total from order placement |
|---|---|---|---|
| Standard | $8.00 for orders below $25.00 | 3–7 business days | 4–10 business days |
| Standard | Free for orders of $25.00 or more | 3–7 business days | 4–10 business days |
| Expedited | $15.00 where available | 1–3 business days | 2–6 business days |
The free standard shipping threshold is based on the merchandise subtotal after discounts and before taxes and shipping charges. The $25.00 threshold applies to standard shipping. The final shipping method and rate are shown at checkout before you pay.
Tracking and delivery issues
When tracking is available, we provide it after the order ships. If your package is delayed, appears lost, or shows as delivered but you cannot locate it, contact [email protected] with your order number so we can help investigate.
If we cannot ship within the stated processing time, we will contact you about the revised shipping date and your options. If you decline the delay, or we do not receive your consent when required, we will cancel the unshipped items and issue the applicable refund.